Terms & Conditions

Welcome to Goodform’s Terms and Conditions

By using our website and services, you agree to these Terms and Conditions, which, together with our Privacy Policy, govern Goodform’s relationship with you.

‘ Goodform,’ ‘we,’ ‘our,’ or ‘us’ refer to the Goodform Academy. The term ‘you,’ ‘your,’ ‘the client,’ or ‘user’ refers to the user of our services or the viewer of our website.

The use of this website is subject to but not limited to the below terms of use:

  • The content of the pages of this website is for the explanation and implementation of our services. It is subject to change without notice.
  • We use cookies to monitor browsing preferences. If you allow cookies to be used, the relevant personal information may be stored by us for use in fields we determine.
  • Goodform keeps the right to change, amend, cancel, or make exceptions to the terms and conditions listed here. Please check this terms and conditions page from time to time. By using our services, you acknowledge that you agree with our terms and conditions.
  • No partnership, joint venture, or agency is created as a result of the Terms and Conditions, and you do not have any authority of any kind to bind Goodform in any respect whatsoever. Goodform will not be liable for any failure to perform its obligations hereunder where such failure results from any reason beyond Goodform’s reasonable control, including, without limitation, electronic, mechanical or communications failure or degradation.
  • All materials on the website are owned by or licensed to us. This material includes, but is not limited to, layout, design, look, appearance, graphics, and such. Reproduction is strictly prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • You give your consent that you will not make unauthorized use of the materials and information on the website.
  • We may also include links to other websites. These external links are provided for your convenience to provide further information. We are not responsible for the accuracy and correctness of the external link content.
  • Your use of this website and any dispute arising out of such use of the website is subject to the local laws of UAE Main Courts.
  • Goodform may change rates and fees from time to time by posting the changes on the Goodform website ten days in advance but with no advance notice mandatory for temporary promotions or any changes that result in the reduction of rates and fees.
  • The users agree to hold Goodform free from liability for any damages and/or missing items during or after using the training service.
  • Goodform will charge you for your finalized bookings through the payment method specified on the website (e.g. a credit card or cash). If you pay any applicable charges with your credit card, we may seek pre-authorization of your credit card account prior to your purchase.
  • If you choose to pay the fee by your credit card, you, as the cardholder, must retain a copy of transaction records and our policies and rules.
  • You are responsible for maintaining the confidentiality of all the information in your account.
  • If you want to cancel your booking, you are required to give a minimum of 24 hours’ notice of cancellation. The notification must be in written format and sent to info@goodformacademy.com.
  • If any provision of this Terms and Conditions is found to be unenforceable or/and invalid, that provision shall be limited to the minimum extent necessary so that the Terms and Conditions shall otherwise be kept in full force and effect.
  • Goodform may transfer, assign or delegate the Terms and Conditions and its rights and obligations without consent.
  • Goodform will not trade with or provide any services to OFAC and sanctioned countries.
  • Goodform will send messages via WhatsApp, SMS, email, or notifications as means of communication for the purposes of including but not limited to appointment confirmation, appointment updates, and marketing.

Method of Payment, Card Types, and Currency & Payment Information:

We accept payments online using Visa and MasterCard credit/debit cards in AED/USD (or any other currency agreed upon).

By using your account as a payment instrument with Goodform, you are consenting to our terms of use. You may choose from various payment methods available on our Platform. We reserve the right to introduce additional payment methods or remove existing ones at our discretion. Online payments are processed by our third-party service providers, where your credit/debit card information will be stored for future bookings. Goodform does not store your credit card or payment information. Additionally, this stored information may be used for any future transactions, including but not limited to recurring appointments, outstanding payments, tips, or any other amounts due to Goodform.

Refund/Return Policy

Refunds will be done only through the Original Mode of Payment.

Reporting Issues

You can report the following issues within the timeframes below:

  • Missing/ stolen Items: within 48 hours.
  • Damaged items: within 24 hours.